The Rock and Roll Guide to Patient Loyalty - Paperback

by Joe Heuer (Author)

Learn what Rock and Roll and customer service have in common.This entertaining and quick read goes beyond customer service and teaches you how to build a Rockin' loyal patient base through love, respect and amazing service. Humorous insights are designed to inspire employees to deliver extraordinary loyalty-inducing service.

Author Biography

Joe Heuer is the Rock and Roll Guru. An entertaining speaker, author and full-time rocker, he shares the nuggets of wisdom he has gleaned from Rock and Roll with audiences throughout this third rock from the sun. Joe has written several books, including #DREAMtweet: Enlightened Inspiration from a Rock and Roll Guru. His wife calls him an idiot savant for his uncanny recall of obscure Rock & Roll lyrics.