FAQ
Payment Options
What payment methods do you accept?
We accept a variety of secure payment options to make your shopping experience easy and convenient, including:
- Shop Pay Installments
- Shop Pay
- Apple Pay
- Google Pay
- Amazon Pay
- PayPal
- All major credit cards (Visa, MasterCard, American Express, Discover, Diners Club)
- Debit cards with a Visa or Mastercard logo
Shipping
Do you ship worldwide?
At this time, we only ship within the United States.
Do you ship to APO and military addresses?
Yes. We proudly support our military customers and ship to eligible APO and FPO addresses via USPS Ground Advantage where available.
Do you offer free shipping?
We do not offer free shipping at this time.
How much does shipping cost?
Shipping is calculated based on the weight of your order. Our weight-based shipping rates range from $8.00 to $30.00. The exact shipping charge is displayed at checkout.
For a complete breakdown of shipping rates by weight, please see our Shipping Policy.
How long does shipping take?
Orders are processed within 1–3 business days, Monday–Friday. We work to ship orders the same business day whenever possible.
When will my order arrive?
Delivery typically takes 4–9 business days, including processing and transit time. Tracking information will be provided once your order ships.
Our daily order cutoff is 7:00 AM Eastern Time. Orders placed after the cutoff may begin processing the following business day.
Returns
How do I return or exchange an item?
We want you to be happy with your purchase. If you need to return or exchange an item, please follow these guidelines:
- Items must be unused and in original condition
- Items must be returned in their original packaging
- Returns or exchanges must be requested within 30 days of purchase
- Shipping costs are non-refundable
To start a return or exchange, please contact us through our Contact Us page and include your order number along with the reason for your request. We’ll guide you through the next steps.
