The Global Opportunity in It-Based Services: Assessing and Enhancing Country Competitiveness - Paperback

by Randeep Sudan (Author), Seth Ayers (Author), Philippe Dongier (Author)

This book aims to help policy makers take advantage of the opportunities presented by the global IT services and IT-enabled services (ITES) industry. It analyzes factors crucial to a country's competitiveness-including skills, cost, infrastructure, business environment; and presents a Location Readiness Index (LRI) as a diagnostic tool for developing countries. It also discusses policy options for enabling growth in IT/ITES industries.